Communication for Better Coach/Player Relationships

Written by Kevin Sutton – Assistant Coach at the University of Rhode Island

Genuine relationship building takes time. More than ever before, coaches have to make a conscience decision to develop genuine relationship with their players. The ability to communicate with your players is an invaluable skill. These relationships allow coaches to earn the respect and trust of their players. Once these genuine relationships have been built, teaching can take place. After proper teaching takes place, then improvement will surely follow.

Today’s student-athletes use a variety of methods to communicate through social media platforms, however, that does not necessarily make an individual a great communicator. I am a firm believer that coaches must reach their players where the players are most comfortable to truly develop a genuine relationship. This communication can be on an emotional, spiritual, academic, or social levels. It is also important to choose a location where the student-athletes are most comfortable, such as their dorms, the coach’s home, training table, or team meal.

In high school, I struggled learning Geometry. One day my geometry teacher attended one of basketball games and it had a huge impact on me because she saw how much basketball meant to me. The next day in class, she told me that I knew more about geometry than most of the students in my class. I was sure she had lost her mind. She then gave me a piece of paper with the dimensions of the basketball court on it. She started to ask me geometry questions using lines and angles of the basketball court, and I answered all the questions correctly! She met me on my level and created a teachable moment that I will never forget.

Here are some ideas that I have discussed with other coaches, and have personally used during my coaching career to develop “genuine relationships” with my players. I am confident that if you try to implement some of these ideas, you will be moving in the right direction towards developing “genuine relationship” with your players. Theodore Roosevelt said it best when he said, “They don’t care how much you know until they know how much you care”

  • Get to know their 5 H’s (History, Hopes, Heartaches, Hero and Honey)
  • Work them out and help them to improve their skills.
  • Invite them into your home for a meal.
  • Watch film with them one-on-one.
  • Go to their homes to reconnect with their circle of influence.
  • Discuss current events to capture their attention, especially if the event touches them personally.
  • Choose books that you can share with them to read and discuss with them when they finish reading the book.
  • Create a group chat via social media. Throw out a topic and encourage the players to speak on the topic freely and openly.
  • Be observant of what your players do, what they say, what they wear, what they listen to and try to connect.
  • Be a great listener and allow your players the opportunity to express themselves.

Becoming a better communicator and INVESTING in developing genuine relationships with your players will help lead your team to incredible success. We all want our players to “buy in”, however to obtain this you must get them to “believe in” first. Believe in you, your genuine interest in them, their success, and what is important to them. “Believe in” is earned through trust, and trust takes time and effort.